FAQ and return policy webshop

Can I return my crochet pattern(s)?

It is not allowed to return/refund a crochet pattern. Because they are digital items I can’t check if the patterns have been downloaded, copied or used. You can count on it that all the patterns have been thoroughly checked, however one or two mistakes might have slipped through the cracks. Simply send me an email about this when you find one. I will fix the pattern and send you the new version.

How can I download a pattern?

After the payment has been completed you will be redirected to my website where you can find a download link. You will also receive an email confirmation, this email also has a download link in it.

I haven’t received an order confimation in my email?

Check the spam folder in your mailbox. If you can’t find it there, email me at info@squarepigillustrations.nl, I can check if the right email adress has been used when the pattern was ordered. Please mention your order date and order number in your email.

Can I forward your awesome pattern to my friend after I bought them?

No. I’ve placed a copyright on my patterns. You may not redistribute, resell, and/or translate pattern into another language for reselling. Permission is granted to print for your personal use only.

May I sell the finished the finished items?

Yes you may! I would appreciate to be credited if you sell them online.

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